Terms of Service

Welcome to Gifts Sri Lanka. By using our website and services, you agree to these Terms of Service. Please read them carefully.

1. Use of the Website

You may use this website only for lawful purposes and in accordance with these terms. You must not use the site in any way that could damage, disable, or impair it or interfere with others' use. You are responsible for keeping your account credentials secure.

2. Orders and Payment

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline orders (e.g. due to stock, delivery area, or pricing errors). Payment is due at the time of order. Prices and availability are subject to change without notice until an order is confirmed.

3. Delivery

Delivery terms (areas, times, and charges) are shown at checkout. We are not liable for delays caused by circumstances beyond our reasonable control (e.g. weather, traffic). Risk in the goods passes to you (or the recipient) upon delivery.

4. Returns and Refunds

Our returns and refund policy is set out on our Returns & Refunds page. Perishable and personalised items generally cannot be returned. Refunds for eligible cases will be processed in accordance with that policy.

5. Intellectual Property

All content on this website (text, images, logos, design) is owned by Gifts Sri Lanka or our licensors. You may not copy, modify, or use it without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the site or our services. Our total liability for any claim related to an order shall not exceed the amount you paid for that order.

7. Changes

We may update these terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the site after changes constitutes acceptance of the revised terms.

8. Contact

For questions about these Terms of Service, please contact us.